1. Acceptance of Terms
By accessing and using Story Arc (“the Service”), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
2. Description of Service
Story Arc is a brand visibility analysis platform that monitors your brand's presence across various AI models. Our service includes:
Brand monitoring across multiple AI models
Analysis and reporting of brand visibility
Team collaboration features
Query execution and results storage
3. User Accounts
To access certain features of the Service, you must register for an account. You agree to:
Provide accurate and complete information
Maintain the security of your password
Accept responsibility for all activities under your account
Notify us immediately of any unauthorised use
4. Acceptable Use
You agree not to use the Service to:
Violate any applicable laws or regulations
Infringe on intellectual property rights
Transmit harmful or malicious content
Attempt to gain unauthorised access to our systems
Use the service for competitive analysis of our platform
5. Privacy and Data
Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Service, to understand our practices.
6. Billing and Payments
Some features of the Service require payment. By using paid features, you agree to:
Pay all applicable fees as described on our website
Provide accurate billing information
Pay all charges incurred under your account
Accept that fees are non-refundable except as required by law
7. Limitation of Liability
To the maximum extent permitted by law, Story Arc shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly.
8. Termination
We may terminate or suspend your account and access to the Service immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties
9. Changes to Terms
We reserve the right to modify these terms at any time. We will notify users of significant changes via email or through the Service. Continued use of the Service after changes constitutes acceptance of the new terms.